1. Simply download the RMA Form here. If you are unable to access the page, please contact priority line at firstname.lastname@example.org or contact LiveChat customer service during business hours to obtain an RMA Form.
2. Fill out the RMA Form in it's entirety.
3. Submit/Attach the completed RMA Form back to us.
4. Receive the approved RMA Form with the RMA Number from the Customer Service.
5. Pack the authorized Items per shipping instructions listed below. Be sure to place the RMA Form in the box with the item(s)being returned.
6. Ship the authorized items within 15 days of the date that the RMA Number was issued. We encourage you to insure your shipment to cover loss or damages incurred in transit.
7. Allow 3 weeks of shipping and processing.