Open Box Sony Xperia 1 VII Dual Sim Factory Unlocked (XQ-FS72) - 5G

In the event of the buyer purchasing an item and deciding not to keep it for any reason other than manufacturer defect, return shipping will be paid by the buyer.

Contact us right away. We'll send you a prepaid return label and facilitate a fast exchange at no extra cost to you.

Place your order by 2:00 PM EST for same-day shipping! Orders received after the cutoff ship the next business day.

Standard Shipping: 3–4 Business Days.

Next Day Shipping: 1 Business Day.

Please Note: Delivery dates are estimates. While we ensure timely dispatch, we are not responsible for delays caused by the courier. Additionally, customers are responsible for the cost of reshipping any orders returned due to incorrect address entry.

This store ships within Canada only. For orders to the United States, please visit www.swiftronicsinc.com.

We partner with a variety of reliable couriers to ensure the best service based on your location and chosen shipping method.

Signature Requirement: For your security, all orders exceeding $250 CAD require a signature upon delivery.

Hold for Pick up: To ensure the safety of your shipment, we reserve the right to hold packages for pickup at your local courier depot at our discretion.

Returns must be started within 30 days of receipt, and return shipping is paid by the buyer. If the item has been used or shows signs of usage, a restocking fee of no less than 20% of the original purchase price applies. Swiftronics reserves the right to inspect any item before approving a refund.

At Swiftronics we offer a 30-day warranty on all our international devices, issued as a repair, or a replacement if a repair is not feasible. This warranty applies to product defects and failures only. Warranty claims made after 30 days are redirected to the product manufacturer and are subject to the manufacturer's policies. Under no circumstances will liquid or physical damage be covered by warranty.

Final sale (not eligible for return): accessories and wearables, home theatre items, open box devices, and extended warranty purchases.

Full details: Return & Refund Policy.

You can leave feedback on any of our social media platforms. We’re connected via Facebook, Google, Instagram & Yelp.

Yes! Swiftronics Canada partners with SureBright to offer comprehensive extended warranty programs. These plans go beyond standard manufacturer coverage to include both mechanical breakdowns and accidental damage, such as drops and liquid spills.

Duration: Coverage typically ranges from one to three years, depending on the specific product.

How to Purchase: You can view available protection options directly on the product page of the item you're interested in.

Post-Purchase Window: If you didn't add coverage at checkout, you have up to 30 days after your purchase to add a protection plan.

Yes. If a Canadian retailer has a lower price on the identical item, we'll match it at the time of purchase.

To qualify, the item must be:

• Identical: same brand, model number, storage, colour and version. A Global model is only matched against the same Global model.
• Brand new, in stock, and sold and shipped by the retailer itself.
• Publicly advertised in Canadian dollars when you ask. Sale prices count.

We don't match:

• Independent third-party sellers, dropshippers, peer-to-peer marketplaces, or open box / liquidator sites.
• Clearance, liquidation, or doorbuster and limited-quantity deals.
• Pricing errors, bundles, financing or gift-card offers, and coupon or member-only prices.

How to ask:

• In store: show us the competitor's live page.
• Online: call 1-866-863-7010 or email info@swiftronics.tech with the link before you order. Once we verify it, we'll send you a checkout link at the matched price.
• All price matches must be made and verified at the time of purchase. We can't offer retroactive price matches or partial refunds after an order is placed.
• We match the item price before tax, one unit per item per customer. Brand-new items only.

North York Location

Address: 1396 Don Mills Rd, B101, North York, ON M3B 0A7

Hours: Monday – Friday (10 AM – 6 PM), Saturday (10 AM – 5 PM), Sunday closed

Brampton Location

Address: 23-10 Lightbeam Terrace, Brampton, ON L6Y 6H9

Hours: Monday – Friday (10 AM – 6 PM), Saturday (10 AM – 5 PM), Sunday closed

Whether you choose to buy online or in-store, the prices are the same.

SWIFT CERTIFIED is our category for open-box products, including customer trade-ins and returns due to buyer’s remorse. Every device goes through a multi-point technical and physical inspection, and comes with an extended 90-day Swiftronics warranty. You can add 1–3 years of extra coverage through SureBright at the time of purchase.

Open box devices may not include all accessories, and may have minor cosmetic differences compared to brand-new units. Open box devices are final sale.